1.   It measures the employee’s commitment at their workplace and provides tools that allow a quantifiable improvement. 2.   It develops a strategy that has a positive impact in the indicators of compromise of the associates and employees.
1.   Baseline, diagnosis, and documentary review elaboration. 2.   Comparative studies of successful cases. 3.   Evaluation of ex ante, following, ex post. 4.   Studies at macro, meso and micro levels.